Shipping and Delivery
The Company is committed to ensuring that all materials, products, or services purchased through its platform are delivered in a timely and efficient manner. The following terms govern the shipping and delivery process:
Shipping Process
- Once an order is confirmed, the Company will process the shipment within the specified time frame mentioned at the time of purchase.
- The shipping process includes packaging, labeling, and handing over the product to the designated courier or logistics partner.
- Users will receive a notification with tracking details once the product has been shipped.
Delivery Process
- Delivery refers to the final stage of the shipping process, where the product is handed over to the User at the specified delivery address.
- The estimated delivery date will be provided at the time of purchase. However, this date is subject to change due to unforeseen circumstances such as weather conditions, logistical delays, or other external factors.
- The Company will make reasonable efforts to ensure that the product is delivered within the estimated time frame.
Delivery Address
- Users are responsible for providing accurate and complete delivery addresses at the time of purchase.
- The Company shall not be held liable for delays or failed deliveries resulting from incorrect or incomplete address details provided by the User.
Delivery Confirmation
- Upon successful delivery, the courier or logistics partner may require a signature or other proof of delivery from the recipient.
- In cases where the recipient is unavailable, the courier may attempt redelivery or leave the package at a secure location, as per the courier’s policies.
Shipping and Delivery Charges
- Shipping and delivery charges, if applicable, will be clearly mentioned at the time of purchase.
- Any additional charges for expedited shipping or special delivery requests will also be communicated during the checkout process.
Delays and Exceptions
- The Company shall not be held responsible for delays caused by factors beyond its control, including but not limited to natural disasters, strikes, or transportation disruptions.
- In the event of a delivery exception (e.g., the courier is unable to deliver the package due to address issues or recipient unavailability), the User will be notified, and further instructions will be provided.
International Shipping
- For international orders, the User is responsible for any customs duties, taxes, or additional charges imposed by the destination country.
- The Company will not be liable for delays caused by customs clearance processes or other regulatory requirements.
Lost or Damaged Shipments
- In the event that a shipment is lost or damaged during transit, the User must notify the Company within 7 days of the estimated delivery date.
- The Company will investigate the issue and, if applicable, provide a replacement or refund as per its policies.
Contact for Shipping and Delivery Issues
For any questions or concerns regarding shipping and delivery, Users may contact the Company at:
Email: [email protected]
Address: Rajabagicha, Rafiganj, Aurangabad, Bihar, Pin 824125, India